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Halo

Incident, task, crowd and operations management platform

Industry:Public Safety & Security
Platforms:
Web, Mobile,
Category:Cloud Service Support
Tech stack:
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Company Introduction

The Halo System is a cloud-based public safety platform that focuses on making things safer and more organized for different groups. It has worked with lots of different types of organizations, like sports teams, concerts, and government offices. At first, it used a single code system on servers to make things easy for its early users. It helps by giving real-time information on what's happening, letting people report problems, and checking for possible dangers. It also makes it simple for people to report accidents, injuries, and security issues, which helps make things safer and teaches people how to stay safe.

Problem Introduction

The Halo System needed to overcome the challenge of global scale-up system architecture. As demand grew, scalability became a pressing issue, resulting in high costs and low uptime. To overcome these obstacles, a comprehensive solution was required, and due to the urgent need for transformation, Eqaim Technologies was strategically included in the team. Their expertise in various fields helped us modernize architecture, ensuring high uptime to meet the growing demand for the platform, providing an exceptional user experience, and lowering costs making them our ideal partner.

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Main Goals

  • 1
    Modernize the architecture.
  • 2
    Optimize scalability.
  • 3
    Ensure high uptime to meet the growing demand for the platform.
  • 4
    Foster Safer Online Environments
  • 5
    Provide an exceptional user experience.

Technological Challenges

A lot of challenges stood our way, like poor scalability, average standard user experience and lack of cost-efficiency. Three challenges were very crucial at the initial stage of the migration process. 

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Solution

At first, our skilled team conducted extensive research and carefully planned how to implement changes. Changing the old system and introducing new features was a challenging task. Eqaim Technologies provided constant support to our in-house team, helping us tackle the problems that we were facing. Eqaim helped us cut costs considerably. Along with this, they also enhanced our security and provided a global reach for our platform. We utilized a system that relied on AWS resources, which helped us reduce our operating costs. Tools like GraphQL and Appsync significantly decreased the frequency of system information requests.

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Result

  • 1
    Excellent Level of Scalability
  • 2
    Cost Efficiency
  • 3
    Improved Performance
  • 4
    Enhanced Security
  • 5
    Global Reach- With AWS's global infrastructure, organizations could expand their reach to customers worldwide without having to invest in physical data centers in multiple locations.
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