Helius
Low code anti abuse system - helps businesses to detect & prevent abusive issues.
Company Introduction
Helius is a popular brand known for its effective Low code anti-abuse system. This system is designed to help businesses identify and prevent harmful behaviors such as harassment, bullying, spamming, fraud, and other misconduct that can spoil users' experience or go against the platform's rules. Helius has successfully managed to handle the complexity of content moderation while consistently delivering excellent service.
Problem Introduction
The client is involved in helping businesses enforce policies and detect instances of abuse in real-time. They wanted to improve their services & give businesses the ability to design complex moderation filters, specific to their needs. It was noted that businesses often struggle to effectively identify and address inappropriate or harmful content in a timely manner. This leads to potential reputational damage, loss of user trust, and legal consequences. Hence, businesses require a more robust and customizable solution that allows them to design complex conditions of moderation specific to their needs. This would enable them to define and enforce tailored rules and filters, taking into account factors such as industry-specific context, community guidelines, brand values, and evolving user behavior patterns.
Main Goals
- Enhanced Moderation Accuracy1
- Reduction in the client budget with excellent coordination & unmatchable expertise of our team.2
- Improved Brand Reputation3
- Scalable and Future-Proof Solution.4
- Got a loyal partner as a client.5
Solution
Every business has its own specific requirements about the way they want to moderate the content. The rule engine we had to develop was to be generalized. It should help build highly complex conditions to moderate the user contents of the businesses. The rule engine we developed was easy to connect with company or state policies, use-cases defined for the publication of content on the platform and actions to make users comply with the rules and regulations. It has the ability to create conditions and sub-conditions involving different AI, visual and text models like AWS Rekognition, Azure cognitive services, Hive Moderation, etc. It gave Helius users the ability to craft the moderation tool specific to their business requirements and monitor the content in real time.
Result
- Enhanced Moderation Accuracy1
- Reduction in the client budget with excellent coordination & unmatchable expertise of our team.2
- Improved Brand Reputation3
- Scalable and Future-Proof Solution.4
- Got a loyal partner as a client.5
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